Based on the users' reviews, here are the cons and pros of the "Bag to Holiday" app: **Cons:** 1. "Difficult to navigate with too many features and settings to figure out." (15 words) 2. "Lack of customer support and unresponsive to bug reports and issues." (15 words) 3. "Not user-friendly for non-tech savvy users with confusing interface." (15 words) **Pros:** 1. "Helpful for organizing travel plans and keeping track of itinerary details." (15 words) 2. "Useful for discovering new destinations and getting inspiration for trips." (15 words) 3. "Features like packing lists and budget trackers are very useful for planning." (15 words)