Based on the users' reviews, here are three cons and pros of the app: **Cons:** 1. "Food often takes longer to arrive than expected, causing frustration and disappointment." 2. "Ordering process can be slow and glitchy, leading to errors and delays." 3. "Customer support is unresponsive and unhelpful, leaving users feeling ignored." **Pros:** 1. "Wide variety of restaurants and cuisines available, catering to diverse tastes." 2. "Easy-to-use interface and clear navigation make ordering a breeze." 3. "Delivery is generally reliable, with most orders arriving hot and fresh."