Based on the users' reviews of the Gem Connect app, here are three cons and pros, each in 15 words or less: **Cons:** 1. "Poor customer support" - Many users reported slow or unhelpful responses from the app's customer support team. 2. "Too many ads" - Users complained about the frequent and intrusive ads interrupting their gameplay and experience. 3. "Glitches and technical issues" - Several users reported frustrating crashes, bugs, and other technical problems while playing the app. **Pros:** 1. "Addictive gameplay" - Many users praised the app's engaging and challenging gameplay that kept them coming back for more. 2. "Simple yet fun design" - Users appreciated the app's clean and intuitive design, making it easy to understand and play. 3. "Regular updates and new features" - Users enjoyed the app's regular updates, which added new features and content to keep gameplay fresh and exciting.